1. Introduction
Dreamline Labs ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal identifiers: Name, email, phone, company name, and job title when you fill out forms or book a call.
- Usage data: IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Communication data: Records of correspondence when you contact us.
3. How We Use Your Information
- Respond to inquiries and provide our services
- Schedule and manage consultations
- Improve our website, products, and services
- Send relevant updates and insights (with your consent)
- Comply with legal obligations
4. Legal Basis for Processing
We process personal data based on your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
5. Data Sharing
We do not sell your personal data. We may share it with trusted service providers (e.g., scheduling and analytics platforms) who assist in our operations under confidentiality obligations, or as required by law.
6. Data Security
We implement appropriate technical and organisational measures to protect your data. No internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your data, object to processing, withdraw consent, or lodge a complaint with a data protection authority. To exercise these rights, email connect@dreamlinelabs.com.
9. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse traffic. You can control cookie preferences through your browser settings.
10. Changes to This Policy
We may update this policy from time to time. The updated version will be indicated by a revised "Last updated" date.
11. Contact
Questions? Email connect@dreamlinelabs.com.